SHIPMENTS

When in Intermaquinas We received the alert of a new order, first we make sure that the payment has been made correctly (PAYMENT METHODS), then we proceed to check if the product is in stock to send it as soon as possible. Otherwise, if there has been a stock shortage, the customer will be promptly informed of this issue and will be able to choose from the following options to continue with the order.

-Wait for the established delivery date.

-Choose an alternative product that has the same features.

-Immediate refund of the money.

The purchased product(s) may undergo non-substantial modifications in components, features, or performance as long as they do not result in a deterioration of the qualities and performance advertised at the time of purchase.

*If the customer decides to cancel the order before the delivery deadline specified on our website and the product is already with the shipping agency, the shipping costs incurred up to that point will be deducted from the amount paid.

*For shipments to the Canary Islands, customs expenses (both import and export) will be the responsibility of the final customer.

Delivery Deadlines

The delivery times indicated by Intermaquinas, a subsidiary of Spainlex Global Center SL, will be from 3 to 14 days.

The order will be delivered to the address designated by the customer during the purchase process. Subsequent modification of the information may incur additional costs on the sale price and especially on the transportation price.

The order will be delivered at the main entrance of the location specified by the customer, and an identity check will be conducted to collect the merchandise.

In the event of verifying an error in the merchandise, as well as defects or damage caused by transportation, the customer must promptly inform the carrier and, in any case, return the package. Additionally, it must be communicated to Intermaquinas of what happened through the incident contact form or by phone call to 630 25 91 01.

Returns

In accordance with the provisions of Article 44 of Law 7/1996, of January 15, on the Regulation of Retail Trade, the customer will have the right to revoke the order requested within fourteen (14) calendar days after receiving it, upon prior communication to Intermaquinas, a subsidiary of SPAINLEX GLOBAL CENTER S.L .

The exchange or return of products that are not in the same condition as when they were received will not be accepted, for example, if they have been installed and used by the customer or returned without the original factory packaging. If this is not the case, the product will suffer depreciation depending on the return policies of the supplier, brand, or manufacturer. This also applies to goods that are returned incomplete, both in their main components and accessories.

Only complete machines are accepted for returns. Returns of accessories or spare parts are not allowed.

Once you have received the item and after examining it, we will inform you if you are entitled to a refund for the amounts paid for the purchased item(s). In the event of exercising the right of withdrawal, the customer will be required to bear the return costs, with SPAINLEX GLOBAL CENTER being... S.L. obliged to refund the amount paid for the purchase, including the costs of the first shipment.

*In the event of a return request for a product that has been sent to the Balearic Islands or the Canary Islands, the transportation cost will be deducted from the refund the customer receives.

*If the customer decides to cancel the order before the delivery deadline specified on our website and the product is already with the shipping agency, the shipping costs incurred up to that point will be deducted from the amount paid.

The refund will be processed as soon as possible and, in any case, within 14 business days from the date you notified us of your intention to withdraw.

To proceed with a return, please contact us. [email protected]