Carefully read these conditions

The present General Terms of Use, Terms of Sale, and Privacy Policy regulate the use of the website, www.https://intermaquinas.es/en/, of which SPAINLEX GLOBAL CENTER SL. is the owner.

SPAINLEX GLOBAL CENTER SL is a Spanish limited liability company with its registered office at Poligono Industrial El Collet Nave 209, Benicarló (Castellón) Spain, registered in the Commercial Registry of Castellón, in Volume 1754, Page 118, Sheet CS-40817, with the 1st Entry, and with CIF number B44501989.

These terms and conditions establish the rights and obligations of all users of SPAINLEX GLOBAL CENTER SL, in relation to the products and services we offer through our website. www.https://intermaquinas.es/en/

1. User Obligations.

1.1 The user is generally obligated to use the website www.https://intermaquinas.es/en/, to acquire the items and to use each of the services diligently, in accordance with the law, morality, public order, and the provisions of these general conditions. You must also refrain from using them in any way that could impede, damage, or deteriorate the normal functioning and enjoyment of the website by users or that could harm or cause damage to the property and rights of SPAINLEX GLOBAL CENTER SL, its suppliers, users, or any third party in general.

2. Articles and Services.

www.https://intermaquinas.es/en/, reserves the right to decide, at any time, the items that will be offered to users through the website.
Likewise, SPAINLEX GLOBAL CENTER SL. (www.https://intermaquinas.es/en/) reserves the right to stop providing or facilitating access and use at any time and without prior notice to any of the different types of articles offered on the website.

The products included in www.https://intermaquinas.es/en/ they will correspond in the most legible way possible that web display technology allows to the items effectively offered. The characteristics of the items and their prices that appear in www.https://intermaquinas.es/en/ are in euros excluding VAT, unless otherwise indicated.

3. Procedure and Payment Method for the Items.

3.1 The User who purchases a product through the website www.https://intermaquinas.es/en/ You must make the payment through the payment systems specifically detailed on the website. At the time of placing the order, the customer will be able to see the exact amount of shipping costs to the national territory within the peninsula before confirming the order. These costs may vary significantly for the islands or outside the national territory. Therefore, we kindly ask all users located outside the national territory or peninsula to contact us to know the exact costs.

3.2 SPAINLEX GLOBAL CENTER SL.www.https://intermaquinas.es/en/), will send along with the order, the delivery note where the item that the user has purchased through the website will be specified.

SERVICES

BY LAND

UP TO 2 KG: – €

FROM 2 TO 5KG: – €

FROM 5 TO 10KG: – €

10 TO 15KG: – €

15 TO 20KG: – €

This range is merely indicative, as the multiple weight and dimension configurations of the different products we offer make it impossible to calculate with precision, aside from promotions where shipping is specified as free or already included. In any case, please contact us to confirm the costs, especially for locations outside the peninsula and/or national territory.

To contact us, you can do so through the phone numbers I'm sorry, but it seems like you've provided a sequence of numbers. Could you please provide more context or clarify what you would like me to translate?. To our email: [email protected]

4. Return policy.

Returns in exercise of the right to withdraw from the purchase

All products purchased at "www.https://intermaquinas.es/en/"they can be returned and refunded, provided that you inform us of your intention to return the purchased product(s) within a maximum period of 14 business days from the date of delivery and that the rest of the conditions established in this section are met."

SPAINLEX GLOBAL CENTER SLwww.https://intermaquinas.es/en/) will only accept returns that meet the following requirements:

If the product you ordered does not satisfy you, and the customer decides to exercise the right of withdrawal, the return costs and any possible damages to the product or merchandise will be borne by the customer. In this case, SPAINLEX GLOBAL CENTER SL. may recommend the delivery of another item of equal or higher range than the one purchased (always with the customer's consent), in which case the customer will pay or recover the difference and must assume the new shipping and return costs of the other product. Withdrawal will not apply to goods or orders that can be considered custom-made according to the customer's special requirements.

Once you have received the item and after examining it, we will inform you if you are entitled to a refund of the amounts paid for the purchased item(s). In the event of exercising the right of withdrawal, the customer will be required to bear the return costs, while SPAINLEX GLOBAL CENTER SL. is obliged to refund the amount paid for the purchase, including the costs of the first shipment.

The refund will be processed as soon as possible and, in any case, within 14 business days from the date you notified us of your intention to withdraw. The refund will be made via bank transfer to an account where the account holder is the person who placed the order; this information must be sent by the customer via email. You will bear the cost and risk of returning the products to us, as previously indicated.

The exchange or return of products will not be accepted if they are not in the same condition as when received, or if they have been used beyond mere opening, installed and used by the customer, or returned without the original factory packaging. If this is not the case, the product will suffer depreciation, or if the goods are returned incomplete, both in their main elements and accessories.

This provision does not affect the rights recognized for the consumer by the current legislation.

Returns of defective products

In the case of defective products, www.https://intermaquinas.es/en/ It will proceed, as appropriate, with the repair, replacement, price reduction, or termination of the contract, actions that will be free of charge for the consumer and user. The consumer and user must inform the seller of the lack of conformity within two months from when they became aware of it.

In the case of a defective product, the seller is responsible for any lack of conformity that becomes apparent within two years from the delivery of the product.

In cases where you believe that at the time of delivery the product does not conform to the terms of the contract, you should contact us immediately via our email. [email protected], providing the product data as well as the damage it suffers, in some cases we will request that you send us a photo of the defects.

Once the notification is received www.https://intermaquinas.es/en/ They will contact you to inform you about how you should proceed and through which courier service you should do it (in the event that a return is to be made). The return or replacement of the item will be carried out as soon as possible and, in any case, within 14 working days following the date on which we send you an email confirming that the return or replacement of the non-compliant item is appropriate.

You must return the product to the address indicated on the delivery note you received with the order, providing us with the following information:

1. Personal Information

2. Email

3. Order Number

4. Order receipt date

5. Return date

In the event that the product or products cannot be replaced, the amounts paid for those products that are returned due to a flaw or defect, when it truly exists, will be fully refunded, including the shipping costs incurred at the time of purchase and the return costs.

The refund will be made via bank transfer.

If you have any questions, you can contact us through our email. [email protected] or by calling the I'm sorry, but it seems like you've provided a sequence of numbers. Could you please provide more context or clarify what you would like me to translate?.

The rights recognized by the current legislation remain safeguarded.

Important notice

We advise customers who choose the financing payment method to call to confirm the stock of the item, as in the event that we are unable to supply the material, once the financing contract is signed, the refund will follow the financial company's regulations.

5. Customer Service.

5.1 For any incident, claim, or exercise of their rights, the User may send an email to the address [email protected] or call the I'm sorry, but it seems like you've provided a sequence of numbers. Could you please provide more context or clarify what you would like me to translate?.

Important notice

All our content provided is in good faith. In the same way, Intermaquinas is not responsible for any typographical errors and other errors or omissions in the content provided. In the case of an error or stock shortage, an immediate refund will be issued following the rules of the chosen payment method.

6. Home Delivery Service.

6.1 The territorial scope of sales through www.https://intermaquinas.es/en/ It is exclusively for the territory of mainland Spain, the Balearic Islands, and mainland Portugal, so the delivery service will only be for that territory. Items purchased through the website will be sent to the delivery address indicated by the customer once payment has been verified, with a maximum delivery time of fourteen (14) business days.

If it involves other countries, you will need to call and arrange conditions.

6.2 In order to provide optimal delivery service, we remind you that it is the customer's responsibility to ensure that the received package is in good condition at the time of delivery. If you notice any anomalies in the packaging (such as dents, scratches, etc.), you must inform the carrier before signing for the delivery, and note
in the delivery note observations, the defects found. This is an essential requirement to be able to process any incident with the transport insurance company. If this process is not carried out, it will be difficult to process warranty replacements.

*For shipments to the Canary Islands, customs expenses (both import and export) will be the responsibility of the final customer.

7. Intellectual and Industrial Property.

7.1 The User acknowledges that all elements of the website, texts, images, designs, brand, and content are protected by intellectual and industrial property rights of SPAINLEX GLOBAL CENTER SL. or third parties, and that the General Conditions do not grant them any rights regarding these industrial and intellectual property rights other than those specifically contemplated therein.

7.2 In no case shall the user reproduce, transform, modify, distribute, rent, lend, make available, or allow public access through any form of public communication of any of the elements mentioned in the previous paragraph. The User must use the materials, elements, and information accessed through the use of the website solely for their own needs, committing not to engage in any direct or indirect commercial exploitation of the materials, elements, and information obtained through them.

SPAINLEX GLOBAL CENTER SL. will take legal action if the rights are used for purposes unrelated to the owner's activity. Additionally, the transformation or alteration of the website without authorization is also prohibited.

7.3 The client must refrain from bypassing or tampering with any technical devices established by www.https://intermaquinas.es/en/ or by third parties on the web.

8. Data Protection.

8.1 Data Protection

Personal data that may be obtained through contact forms on this website or through the receipt of emails are treated with the utmost confidentiality and will only be used to address requests for information or inquiries. At the moment a registration is made on the website or a product is purchased, the customer's data will be incorporated into a file created by www.https://intermaquinas.es/en/ to fulfill the commitments arising from our relationship with our clients. www.https://intermaquinas.es/en/ may share the customer's personal data with machinery suppliers for the purpose of making the product shipment possible.

The customer can exercise their rights of access, rectification, cancellation, and opposition at our email address. [email protected] attached copy of ID.

8.2. The responses marked with * on the registration form are mandatory. If these fields are not filled out, it will prevent the purchase of the selected products.

9. Passwords.

9.1 SPAINLEX GLOBAL CENTER SL. (www.https://intermaquinas.es/en/) will facilitate the use of personal passwords for the user who registers as such on the website. These passwords will be used to access the services provided through the website. The user must keep the passwords under their exclusive responsibility in the strictest and absolute confidentiality, thus assuming any damages or consequences of any kind that result from the breach or disclosure of the secret. For security reasons, the password for telematic access to the services linked to the website can be changed at any time by the user. The User agrees to notify SPAINLEX GLOBAL CENTER SL.www.https://intermaquinas.es/en/) immediately report any unauthorized use of your password, as well as access by unauthorized third parties to it.

Social Login is a Facebook login application and Spainlex Global Center SL does not store personal data on its server. According to Facebook's policy, the user data callback URL or data deletion instructions URL must be provided. Below are the steps to follow to delete your information from our app.

1. Go to the settings and privacy of your Facebook account and click on "Settings."

2. Enter the "Security and login" option.

3. Look for the "Apps and Websites" section and you will see all the applications and websites that you have linked with your Facebook account.

4. Search for and click on "Social Login" in Facebook's internal search.

5. Scroll to the "delete" option and click on it.

6. Done, you have successfully deleted the activities from your account in our app.

10. Cookies.

10.1 It is essential for your browser to accept cookies in order to use the shopping cart. Cookies are files that are transferred to the customer's computer hard drive so that our system can recognize it and perform transactions in the store.

10.2 If the user does not want cookies to be installed on their hard drive, they must configure their Internet browser to not receive them. Similarly, the User can freely delete the cookies. If the User decides to disable cookies, the quality and speed of the service may decrease, and they may even lose access to some of the services offered on the website.

10.3 We warn about the use of analytical cookies on our website. For more information, please refer to our cookie policy section where we explain in detail the ones we use and how to proceed with their deactivation.

11. Comments and suggestions.

Your comments and suggestions will be well received. We kindly ask you to send us such comments or suggestions via our email. [email protected]. We greatly appreciate your collaboration and will do our utmost to satisfy the suggestions of our users.

12. Gifts

The gifts included in promotions may be replaced without prior notice by similar items due to stock shortages.

13. Discounts

Products with gifts that benefit from a promotional discount will not include gifts as part of the offer.

14. Warranties

For the warranties of machines and tools in use particular or domestic use, the warranty will be applied according to the current law. For warranties on machines and tools for use professional the manufacturer's warranty policy will apply.

The batteries that some machines include are a complimentary gift, so they remain exempt from warranty.